Privacy Policy
Overview
This Privacy Policy explains how Santa Fe Junk Removal ("we," "us," or "our") collects, uses, and protects your information when you visit our website or contact us by phone, text message, or email. By using our website or our services, you agree to the practices described here.
Information we collect
Information you give us. When you request a quote, fill out our form, call, text, or email us, we may collect:
- Your name, phone number, and email address
- Your city and the address where the job will take place
- The service you need, your preferred date, and details about the job
- Photos you send us of the items or structure to be removed
- The content of your messages, calls, and emails with us
Information collected automatically. Like most websites, our site and its hosting provider may automatically collect basic technical information, such as your IP address, browser and device type, the pages you visit, and the site that referred you. This may be collected through server logs and cookies.
How we use your information
- To respond to your quote requests and questions
- To schedule, confirm, and complete your job
- To send you messages about your quote or appointment
- To provide customer service and follow up after a job
- To operate, maintain, and improve our website
- To comply with legal obligations and protect our rights
Text messaging
If you check the text-message consent box on our form, or text us first, you agree to receive text messages from Santa Fe Junk Removal about your quote, appointment, and job. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving messages, or HELP for help. Consent to receive text messages is not a condition of any purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories of sharing described in this policy exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.
Third-party services and links
Our website loads fonts from Google Fonts and images from our hosting provider's content network, so those providers may receive your IP address when you visit. Our site also links to our pages on Facebook, Instagram, TikTok, and Google. Those services are governed by their own privacy policies, and we are not responsible for their practices.
Data retention and security
We keep your information only as long as needed for the purposes described in this policy, or as required by law. We use reasonable measures to protect it, but no method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your choices
- Reply STOP to any text message to opt out of texts.
- Contact us to ask what information we have about you, or to correct or delete it.
- You can choose not to give us information, but we may then be unable to quote or complete your job.
Children's privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us information, contact us and we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top of this page. Continuing to use our website or services after an update means you accept the revised policy.
Contact us
Questions about this Privacy Policy or your information? Reach us at:
Santa Fe Junk Removal
Phone: 720-202-0030
Email: [email protected]